• Segue* Solutions is one aspect of the permanent relationship between Richard and Mery Propster.  It was conceived as a means to assist individuals and organizations process changes they have determined must be made.  It makes available over a half century of experience in organizations and bureaucracies with emphases in management, organizational development and human resources.

    Mery Propster, SPHR currently specializes in organizational change management through her consulting firm.  She holds a Bachelor of Science degree in Human Relations and Organizational Behavior from the University of San Francisco and was awarded the lifetime SPHR designation in 1996.  She is a long time member of both the Society for Human Resource Management (SHRM) and Professionals in Human Resources Association (PIHRA) and is the Chair of PIHRA South Bay. Mrs. Propster was awarded PIHRA's Excellence in Human Resources award in 2006.  

    Prior to retiring in 2000, she spent over two decades in increasingly responsible Human Resources management positions with two Fortune 50 high-technology firms in California and Arizona.

    Richard Propster, SPHR-CA, works with Mery in their human resources and organizational change strategies consulting firm.  He holds a Bachelor of Vocational Education degree from California State University at Long Beach, masters degrees from Pepperdine University and the Claremont Graduate University.  He is certified as a California Senior Professional in Human Resources (SPHR-CA) and has testified as an expert witness  in the Los Angeles Superior Court.  He is a member of the Society for Human Resource Management (SHRM) and  Past President of the Professionals in Human Resources Association (PIHRA).

    Prior to retiring in 1998, he dedicated thirty-one years to municipal government including over two decades as a department head with responsibility for a diverse population of over 100 employees and a multi-million dollar budget.  He has taught at the adult school, post-secondary and university levels since the late 1960s.

    Segue Solutions is based on a set of  "realities" gleaned over the years in the "real" world. These realities include the following:

    Change has no natural constituency.
          • Investment in the status quo is immense 
          • You can never underestimate the power of culture.

    Failing to plan is planning to fail. 
          • You may be able to do without a plan, but you cannot do without planning.

    Disharmony at the top multiplies exponentially with each  downward movement. 
          • Top management must be virtually full-time change advocates. 
          • Middle managers must faithfully manage transition implementation tasks.

    Messages must be communicated consistently. 
          • The same message must take many and varied forms to be heard by all.

    There is an organizational "golden rule." 
          • He who supplies the "gold" must also supply the rules.

    * Segue: "To move smoothly and unhesitatingly from one state, condition, situation or element to another.